Privacy Policies

At Stay on Track, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal data in compliance with GDPR.

1. What Data We Collect

Name, email address, phone number, and any other details you provide through our contact forms or while scheduling appointments.

2. How We Use Your Data

To respond to inquiries, schedule appointments, and provide veterinary physiotherapy services.
For internal record-keeping and to improve our services.

3. Sharing Your Data

We do not share your personal data with third parties unless required by law or necessary for providing our services (e.g., to process payments).

4. Your Rights

You have the right to request access to your data, ask for corrections, or request deletion.
If you wish to exercise these rights, please contact us at info@stayontrackvetphysiotherapy.co.uk

5. Security of Your Data

We implement security measures to protect your data, including encrypted transmission and secure storage.

6. Cookie Use

We use cookies for site functionality and analytics. You can control your cookie preferences via our Cookie Consent banner.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

For more information or to exercise your rights, please contact us at info@stayontrackvetphysiotherapy.co.uk

User Data Rights and DPO Information

In accordance with GDPR, you have the following rights:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: If any of your data is inaccurate or incomplete, you can request corrections.
Right to Erasure: You can request that we delete your data under certain circumstances.
Right to Data Portability: You can ask for a copy of your data in a structured, machine-readable format.
Right to Object: You can object to data processing for direct marketing or other legitimate purposes.

To exercise any of these rights, please contact us at:

Olga Simlo