Prices for treatment

Travel costs

Prices based on time travelling from EH13 postcode:

  • Within 20 minutes  - Free of Charge

  • Within 1 hour - £35 round trip 

  • Over 1 hour - price to be discussed 

 

Payment policy

  • Payment is due within 5 working days of the date of the invoice 

  • The Customer shall pay each invoice submitted by Stay on Track Vet Physiotherapy in full and in cleared funds to a bank account nominated in the invoice

  • If the Customer fails to make a payment by the due date, then, the Customer shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest will accrue each day at 4% ​​

 

Terms and Conditions 

  • If you decide to cancel your appointment please make sure that you let us know

  • If you cancel within less than 24 hours of your appointment you may be charged a cancellation fee of £25 

  • Full payment is due if the appointment is a "no show" that will be applied prior next appointment

  • If you wish to submit a claim to your insurance company please bring a completed claim form with you

 

Privacy Policy

  • Client personal details (name, address, contact details) are stored on secure storage devices while you are a client of Stay on Track VP LTD

  • Your details are only used for arranging veterinary referrals, for Stay on Track VP LTD, communicating with you about your pet's appointments, communicating with you or your vet about your pet's therapy and completing any required insurance claim forms. 

  • Your details will not be shared with anyone else. You have the right to ask for your personal data to be erased. Any complaints or issues can be lodged with the Managing Director of Stay on Track VP LTD (Olga Simlo) by email