First 10 miles are free after that 45p per mile round trip outside Edinburgh bypass area.
Areas covered – Edinburgh and the Lothians, Lanarkshire, Scottish Borders, Stirling, Fife.
Payment is due at the time of treatment
If you wish to submit a claim to your insurance company please bring a completed claim form with you
Customers choosing to pay by bank transfer must pay within 30 days of invoice.
Terms and Conditions
If you decide to cancel your appointment please make sure that you let us know.
If you do need to cancel (due to one of the following conditions) please call or email as soon as possible to rearrange your appointment:
1. Appointment time no longer suitable
2. Pet has a gastric upset or is unwell
If you cancel within less than 24 hours of your appointment you may be charged a cancellation fee of £25.
Full payment is due if the appointment is a "no show"
Free of charge First Appointment Limited Offer only 30th August 2019 - 30th Nov 2019
All my customers will have the right to a free of charge first appointment in exchange for:
1. Their consent to share photos of their animal's appointment with Stay on Track
2. Their consent to share their comments on Stay on Track website and social media for unlimited terms and use.
3. Their consent to "Like and Share" Stay on Track Facebook page
Client personal details (name, address, contact details) are stored on secure storage devices while you are a client of Stay on Track VP LTD. Your details are only used for arranging veterinary referrals, for Stay on Track VP LTD, to communicate with you about your pet's appointments, to communicate with you or your vet about your pet's therapy and to complete any required insurance claim forms.
Your details will not be shared with anyone else. You have the right to ask for your personal data to be erased. Any complaints or issues can be lodged with the Managing Director of Stay on Track VP LTD (Olga Simlo) by email
Prices for treatment
Also please see our special introductory offer valid for the rest of 2019: